About the Program
The administrative intern position in the Department of Surgery is a comprehensive, two-year internship complementing MHA coursework with hands-on involvement in a dynamic healthcare setting. This experience exposes students to a variety of healthcare facets in an academic medical center across administrative and clinical strategic initiatives within the Department of Surgery.
During the internship experience, students will hone professional competencies through active engagement in effective leadership, communication, and project management scopes. Interns will contribute to departmental operations primarily through project-based learning and engagement in various committees and initiatives. Over the course of the internship, students will have extensive exposure to the Department and health system leaders, becoming an integral part of the administrative team. The primary goal of the internship is to equip interns with invaluable skills and experiences needed to prepare for Residency and a career as a leader in healthcare.
Preceptors Nikki Meador and Katie Golob
Nikki Meador is the Operations Manager for the Department of Surgery and the supervisor for the MHA Interns. She received her undergraduate degree in Health Care Administration from James Madison University and is pursuing her MBA from Virginia Commonwealth University. She has been with the department of Surgery since graduating with her undergraduate in 2015.
“I have had the pleasure of being a part of the MHA Intern program since we started it in 2017. My favorite part of this program is watching our interns grow both personally and professionally and see the excitement they have in coming to work for Surgery every day. In academic medicine, all of our physicians are training the next generation of providers. It is exciting and an honor to help teach the future generation of Health System Administrators. Our interns leave this program with the knowledge to succeed in any residency and their future careers.”
Katie Golob is the interim administrator for VCU Health Department of Surgery. Katie received her bachelors in business management from Virginia Tech in 2011 and masters in health administration from Virginia Commonwealth University in 2014. She completed a two year administrative fellowship at the University of Virginia Health System where she worked on many system-wide strategic and operational initiatives. Subsequent to this she managed several outpatient clinics and labs for neurology, neurosurgery, psychiatry, and orthopedics at UVAHS.
In 2017, Katie transitioned to the role of associate administrator in the Department of Surgery at VCU Health where she is responsible for the operational, strategic, and fiscal oversight for the Division of Acute Care Surgical Services, and is currently serving as the interim administrator for the department, responsible for departmental operations.
"Being a preceptor for the department's Administrative Internship Program allows me the opportunity to share my experience and develop interns by providing meaningful projects in a fast paced learning environment. As a graduate of VCU's MHA program I understand the value and importance of students having the opportunity to apply their didactic learning in the hospital setting."
Surgery Administration Interns will own and participate in a variety of projects across surgical divisions and stakeholders. The projects that interns are involved in are relevant and aligned with the goals and vision of both Department and Health System.
Examples of projects include:
- Managing of several departmental dashboards
- Analyzing high-opportunity clinical cost variation
- Supporting Revenue Cycle and Quality, Access, and Safety task forces
- Improving ambulatory clinic operations and efficiencies
- Streamlining processes to increase access for patients
- AASA Conference Poster Presentation
- Exposure across health system and VCU alumni/mentors
- Participation in health system-wide meetings/events
- Access to clinical opportunities on the front-lines of care
Robin Kelsey is a second-year student in the VCU MHA Class of 2021. She is from Asheville, North Carolina, and obtained her undergraduate degree in Healthcare Management from Appalachian State University. She has recently accepted a Residency position at Children’s Hospital of The King’s Daughters in Norfolk, Virginia to begin in summer of 2020.
Her healthcare interests encompass many facets of hospital operations including a focus on quality, safety, and process improvement. When not at school or in the office, Robin enjoys running, hiking, and spending time with her classmates.
Davis Roche is a first-year student in the MHA class of 2022. He is from Jacksonville, Florida and graduated from Valdosta State University with a BBA in Healthcare Administration and a minor in Business Law. Davis is interested in hospital operations and is exploring a variety of projects to narrow his desired focus. His favorite hobbies include golfing, being outdoors, and going to the beach.
“In my first semester as an intern at VCU Surgery, I have already been involved in almost a dozen projects ranging in depth and focus. The experiences I have had are the perfect complement to my coursework and the extent to which my current and future projects will prepare me for residency and beyond is very exciting.”
Kate Best joined the intern program in 2017 and is a member of the VCU MHA Class of 2020. She is from Virginia Beach, Virginia and graduated from University of Virginia with a BA in Art History and a minor in International Relations. During her internship, Kate played a significant role in a variety of initiatives including the creation of financial and quality dashboards, the first annual Retreat, and the development of the Department’s Strategic Plan.
As a member of the Department of Surgery Kate supported a myriad of department-wide initiatives and programs in the areas of process improvement, strategy and operations, and quality and financial ventures. She is currently completing her administrative residency with the Chief Executive Officer and Chief Operating Officer at VCU Health for the 2019-2020 year.
Nikki and Katie at AASA Conference 2019 in San Francisco
Robin Kelsey and Davis Roche, Adminstrative Interns
Alumna Kate Best with her poster presentation at AASA 2018 in Boston
VCU Heart Walk 2019
Davis Roche and Robin Kelsey in the operating room at VCU Health with attending anesthesiologist
VCU Department of Surgery Administrators at the Association of Academic Surgical Administrators Conference of 2018, Boston, MA